Hydrofoiler XE-1 technical support
Whether you need to master foiling techniques, seeking troubleshooting help or warranty claims, we’re here to help.
XE-1 technical support
In case of emergency call:
Europe/United Kingdom: +44 208 089 7892
United States: +1 786 605 0067
New Zealand Freephone: 0800 114 235
Non warranty and warranty repairs
If your claim does not meet the criteria outlined in our Warranty Terms and Conditions, or is outside of the warranty period, the product can still be serviced by a Manta5 authorised agent. Alternatively, please contact the dealer from whom you originally purchased.
Visual search
Manta5’s Visual Search tool below helps to identify the part name and any associated work instructions to fix.
Support articles
Initial Assembly Hydrofoiler XE-1
How do I initially assemble the Hydrofoiler XE-1?
Initial assembly takes around 1 hour and only needs to be done once.
Watch the Initial Assembly video below which walks you through step by step.
Instructor Training
Learn to ride
Visit training.manta5.com
Maintenance
Technical Work Instructions
Troubleshooting
My Bike Keeps Diving Down When Riding
Remove Tiller Arm from Pivot Junction
What are my Pre & Post ride checks?
What do I do if I have lost a part of my bike?
What do I do if my chain has broken or fallen off?
What do I do if my propeller is stuck?
Why does the battery LED light up blue instead of purple on battery start up?
Why is the battery not turning on?
Why is the bike not giving me any pedal assistance?
Why will my battery not charge?
Battery safety & Troubleshooting
Broken parts & need repair support
Can I charge my XE-1 Battery from a 12 V DC Power Supply?
Can I fly with my battery?
How do I charge the battery for my XE-1?
How do I pair my GARMIN device with the Hydrofoiler XE-1?
How do I pair my GARMIN eBike Remote?
How do I tighten (tension) the chain?
How do I update my battery firmware?
How does the battery handle the heat or cold?
How to perform a Battery Health Check?
How to replace Rear Buoyancy XE-1?
How to replace the Front Foil Screws?